Payment incident readiness audit
Dry-run the first ninety minutes of a payment outage: who decides, who speaks, and what evidence you can produce.
A time-boxed review of incident roles, severity definitions, partner notification duties, and post-incident evidence capture for payment platforms. Outputs include a playbook gap list and a short tabletop script your leads can rehearse.
Deliverables
- Severity and escalation map
- Notification duty checklist
- Tabletop script for a payment outage
- Evidence capture template
